Work Orders

Our Work Order module was designed with Bike, Kayaking, and Skiing stores in mind, though it will work for other types of stores.

Voyager Work Order Module

Features:

  • Tracks all inventory, labor time, outside services, and communications log
  • Interfaces with the Sales module to access the original invoice on which the item was sold
  • Records Warranty numbers and dates
  • Predefined service activities and warranties
  • Records work required and recommendations
  • Interfaces with the Inventory system and removes stock as it is used on the Work Order
  • Purchase Orders and Payable Invoices are linked to each Work Order if they apply
  • Promise Dates. Work delivery schedule
  • Invoices link to Work Orders for Customer History
  • Tracks technician who worked on the order
  • Complete call log - records communication between the customer and your staff