Customer Database

With Customer Database tools, you'll be able to answer questions, such as:

  • Which customers shop with us the most and what do they buy?
  • Which customers are the most profitable and which are a cost to our business?
  • Which customers haven't bought from us in awhile and what can be done to reactivate them?
  • Which customers purchase at full retail and which only shop during sales?
  • How can we measure the success of our loyalty programs?
  • Who has purchased from us in the past, but not in the last year?

Voyager Customer DatabaseThis module tracks:

  • Demographic Information such as:
    • Name
    • Address
    • Postal Code
  • Customer Type
  • Notes
  • Age
  • Customer Preferences
  • Purchase History
  • What and when did they purchase?
  • Which customers purchased at full price and which on sale
  • Who are our most profitable customers?
  • Account Information for Accounts Receivable
  • Terms, Credit Limits, Account Balances, Status
  • Pricing Information for each Customer Group
  • User-Definable, Unlimited Discount Levels

All customer information can be exported to other applications such as Excel.

Customers can be analyzed by product categories and brands.  Loyalty programs can be managed and monitored.

Finally, Voyager has a complete Accounts Receivable module:  Print statements, Aged Receivables listing, finance charges, and Account Management Tools.